What Our Customers Are Saying

Just wanted to give a shout out Craig Landry, Service Manager and Master Tech Dion Rel. The Jacksonville BMW dealership is the only one that I feel confident enough to service my K1200R. Even if means to drive 2.5 hrs to the dealership. I couldn’t get to my appointment on time as I had trailer issues. This was a the big 18K service and was going to take a while. Even though I arrived late, the shop was more than accommodating and got my bike serviced and sent me on my way back by close of business! Appreciate the good service!

Brijesh Jagan, Rincon,
GEORGIA

These guys were pro from the first phone call to my drive in from savannah. Thank you for helping me get my dream bike. Marcelo and Craig were on it. They hooked me up with new gear quickly as well. Then when Craig went over everything from head to toe about bike was awesome. Natural honest customer service. Looking forward to coming down for bike maintenance. Thanks fellas

Kyle Jacovino

Six months ago, I walked in just to sit on an EBR 1190SX to see if it was too tall or not for me. I had already planned on buying a different model bike in another state, but I just wanted to confirm that the EBR wasn’t going to fit me. Tim brought the new bike out for me, found out the bike fit perfectly, let me ask a thousand questions, and gave me a price I couldn’t refuse. I bought it that day. Customer service was great, and I look forward to bringing it back for service as needed. A++

William Walker

Great service and prices. Shawn and Travis in parts were most helpful. I’m from Canada and our dealers should take a lesson from these guys!! I’ll be back :D

Onil Desrochers

Stopped in while passing through to get a battery. Gene and the service department said I needed a software update and warranty replacement of both handlebar switch clusters. They got me in right away, got all the work done in about 2 hours, and even removed a couple of hitchhiking black widow spiders. Thank a lot guys, greatly appreciate how great your service department is.

Scott Masson

Thank you to BMW Motorcycles of Jacksonville for the support of a Veteran-Owned & Operated business for their bike shipping needs! Combat Transport, LLC Check us out on Facebook!

Dawn Slatt

Had super attention when I bought my GS1200 and my first service…

Raul Boesel

Stopped by BMW Motorcycle of Jax on my way home because of a minor issue on the rear brakes of my R1200GSAdv. A little curiosity: after nearly 27000 miles on the road through the Americas, North and South, in the last 8 months, this was the 1st issue that I had on my bike. …and it happened on the day before the last of my trip! In any case, Matt and his Service Dept people quickly took care of problem, and in no time I was back on the road! Thx guys for a job well done. Cheers.

Jorge Serpa

Great people work there…I bought my BMW S1000R and they was in the store in a friday until 8pm to make me able to leave the store with the bike. Thank you guys!

Tiago Almeida

Awesome service, quick shipping. I could visit my local BMW dealer, but I usually get home from work after they close. This is much easier

Roland Wheeler

Tim Pope was very informative and Brad was pleasant to work with, dealership has a HUGE inventory of vehicles. I was happy to have found the F800GT 2013 which I was looking for over the past 6 months.

Ocoeejak Fmy

Excellent customer service!! Even being 3,000 miles away, their parts department was amazing and helpful. Thank you!

Joel Bafus

Great team, they seem to work well together! See ya soon.

Cindy Winkle

Great service and parts dept. Slid me right in. Thanks a lot great dealer

Albert Aluknovich

Excellent store everyone goes above and beyond to make sure you understand and are happy with all your needs

Kaleb Macedo

Awesome service !!

Glaucia DeFreitas Almeida

These guys rock!!

Mike Gibbons

AFTER A COUPLE OF SMALL HICCUPS BMW OF OP TOOK CARE OF ME WITH EXCEPTIONAL SERVICE. BRAD HIMSELF WENT OUT OF HIS WAY TO MAKE SURE THAT MY ISSUE WAS HANDLED PROFESSIONALLY AND WITHIN A TIMELY MANNER. . I WOULD ABSOLUTELY RECOMMEND TO FAMILY AND FRIENDS TO PURCHASE FROM THIS DEALERSHIP.

John Keester